Privacy Policy

Location Voisins believes sharing should be simple, reliable, and neighbourly. Protecting personal information is part of that trust: we do not sell or rent your data and we apply appropriate technical and organizational measures.

Controller: Location Voisins Inc. Privacy officer: Bruno VALCKE / President. Address: 4388 rue Saint-Denis, Suite 200, Montréal (QC) H2J 2L1.

Account data may include name, email, and hashed password to create, administer, and authenticate your account.

Location data, such as city or postal code, is used to show local availability.

Rental and payment data may include rented items, dates, amounts, and payment provider to execute the service and billing.

Support messages are used to help you quickly. Communication preferences and newsletters are used for neighbourhood news, offers, and unsubscribe management.

Non-essential analytics data, such as page views and events, is used to improve the experience if you consent. Technical logs are used to prevent fraud and protect the community.

Legal bases include contract performance, consent, legitimate interest for security and fraud prevention, and legal obligations.

Essential cookies are always active for security and service operation. Analytics, advertising, or personalization cookies are activated only with your consent.

Historical providers listed are Google Firebase/Firestore, Stripe, Google Analytics 4, Amplitude, Brevo, and Cloudflare.

Your data may be processed outside Québec, Canada, or the European Union with appropriate safeguards.

You may request access, correction, deletion, objection, portability, or consent withdrawal when applicable. Requests receive a response within 30 days.

If you are under 14, consent must be given by the holder of parental authority where required by law. We may update this policy and will give clear notice of important changes.